Hey there,

2020 has all of us living in an unprecedented time. None of us have experienced the specific details of the challenges before us.

I have realized that it is how I chose to manage these challenges is what gave me the motivation and clarity to project forward.  Through the support of family, friends, community, & colleagues, I was able to restore stability, both in my personal and professional lives.

This crisis became a starting point to deeply explore new ideas and approaches that may be more effective and sustainable in the long run.

This worldwide crisis was most certainly a catalyst for change.

In my personal life, it fortified the importance of family. It allowed our family to spend more quality time together. It forced us to be creative when celebrating traditional events such as high school graduations & birthday celebrations – although celebrated differently, celebrated genuinely nonetheless.

From a professional standpoint, it fortified our already strong relationships with our customers. We quickly adapted new ways of providing service and quality hearing healthcare to those in need. Face masks created a new challenge for those with a hearing loss, often newly recognizing a hidden hearing difficulty.

I have learned to become more patient, more considerate, more compassionate & kinder during these ongoing changes and challenges that are affecting our lives.

Updates from The Office

We have a very diverse and jovial crew at our offices. We enjoy decorating the offices to celebrate the holidays. We are looking forward to our annual office holiday meal to ring in the season.

For me personally, this Christmas will be a bit different. Typically, my family and I travel to visit my parents and siblings in Michigan. This will be the first year that we will not do so, due to the pandemic. Par for the entire year, we will be creative and create new traditions.

Our offices will be closed on December 25 and January 1 over the holiday period. Please let us know if you need an appointment near these dates.

happy work anniversary

We wish Michael and Miroslena happy work anniversaries this month, and we wish all of our friends, families, and clients a safe and beautiful holiday season.

Struggling for a holiday gift?

The most important part of the holiday season is spending time with loved ones. But if you have a family member who has a hearing loss, one of our hearing accessories just might warm their hearts even more this year!

multi mic


For example, the ReSound multi microphone has many awesome functions that give someone with a hearing loss an advantage to hearing better in many situations. It’s a great tool to be used one on one with a loved one. Your words will be transmitted directly through their hearing aids.

It’s another great tool to be used during social distancing. As we know, distance makes speech more difficult to understand. A person can place the mic on a lapel, around their neck, or on the table top to give the listener better speech understandability at a distance.

It’s a great gift to give to a loved one so that they don’t miss anything during the holidays.

For further information, simply call one of our offices. The team can offer you expert advice!

Riddle Me This 

Everyone at Dr. Michelle loves playing games over the holidays (who doesn’t?!). So, with this in mind, we’ve prepared a series of riddles for you to try and guess!

A) What is always in front of you but can’t be seen?

B) What goes up and down but doesn’t move?

C) What has hands but can’t clap?

Think you know the answers? Hit “reply” on this email and send us your guesses!


Useful Resources

An Audiologists Tips on Preserving Your Hearing

Taking steps to preserve your hearing, no matter your age, is vital to ensure that you can love your passions with no restrictions…

Learn More…


Is Hearing Loss Genetic?

Some genetic forms do run-in families, and some genetic forms can be a pre-curser to adulthood early-onset hearing loss. There are now numerous studies that are beginning to identify types of genetic hearing loss…

Learn More…

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Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D., is Florida’s leading doctor of audiology and has over 25 years of experience in this dynamic industry. Before setting up her own business in Florida & Central America, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children’s Hospital. She has worked with patients of all ages, abilities, and backgrounds during her long and diverse career, and she is still heavily involved in international humanitarian projects, helping hearing-impaired children globally.