ReSound hearing aids have been a popular choice among my patients. Many have told me that the brand’s high performance technology has made life so much easier by enabling them to stream sound through its Bluetooth streaming options.

Since 2013, wearers of the ReSound LiNX Quattro have had the ability to connect their hearing aids to their Apple devices, giving them a host of streaming options such as the ability to take and make phone calls without the need for a Telecoil and listen to their favorite music directly through their hearing aids.

However, Android users have been limited to only a few basic features such as volume and program controls. Until now, that is.

In February, ReSound announced that an update to the ReSound Smart 3D app has been released. So now, Android users with a compatible Android 10 smartphone, such as a Google Pixel 3 or the Samsung Galaxy 9 or 10, can also take full advantage of ReSound’s advanced streaming options.

ReSound wearers will also be impressed with the ground-breaking “Low Energy Bluetooth” technology. Traditional Bluetooth connectivity requires high power consumption and can drain cell phone batteries, whereas “ASHA Blue Low Energy” only requires low power consumption and is specifically designed for audio transmission.

I’ve put together the following information on how you can gain access to these additional amazing features and the new Bluetooth technology. To begin, download the updated ReSound 3D app by clicking here.

Find out if your Android device can connect to your ReSound LiNX Quattro hearing aids.

  1. Using your Android device, go to the Google Play store. Enter “ReSound Smart 3D app” into the search bar at the top of your screen and download the app.
  2. Once the download is completed, open the app and select “Get Started.”
  3. Follow the instructions that appear to connect your hearing aids to your Android device.

One of the following three screens will then appear.

#1 – Connected

 

If this screen appears, then your connection has been successful. Your Android device and your hearing aids are paired.

#2 – Update Settings

If “Status” and “My Resound” at the bottom of your screen appear in red along with a red warning icon next to “Direct Audio Streaming,” this means your Android device hasn’t paired successfully with your hearing aids.

To continue, click on “Direct Audio Streaming” and then follow the instructions that appear.

#3 – Not Compatible

If “My Resound” at the bottom of your screen appears in red along with “Direct Audio Streaming,” then this means that your Android device is not compatible.

Contact your carrier. They will let you know if your Android device will get the updated Android 10 operating system. If not, you will have to upgrade your Android device. All new Android phones will feature Android 10, so only older models won’t have this operating system.

What to Do Next?

I understand how navigating your way through new hearing technology can be difficult for my patients. That’s why I am here to guide you and help you to choose the hearing aid options that are best for you.

If your Resound Linx Quattro device isn’t connecting to your Android device, preventing you from accessing the new advanced features, or you would like to try the latest ReSound technology, then do not hesitate to schedule an appointment with me today.

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Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D., is Florida’s leading doctor of audiology and has over 25 years of experience in this dynamic industry. Before setting up her own business in Florida & Central America, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children’s Hospital. She has worked with patients of all ages, abilities, and backgrounds during her long and diverse career, and she is still heavily involved in international humanitarian projects, helping hearing-impaired children globally.