In doing so, We will be following strict precautions & guidelines from the CDC and our government.  Our doors will be re-opening to in-person appointments over the coming weeks so we can continue to care for Florida’s hearing health.

Monroe County – 04/29/2020
Miami-Dade County – 05/04/2020

To continue to protect you, other patients and our staff, strict protocols remain in place to ensure you visit a safe and sterile environment.

These include:

#1 – Heightened Sanitation Protocols

Between appointments, additional time has been scheduled to thoroughly clean all surfaces and ensure each patient is entering a sterile environment.

This includes all surfaces from door handles, chairs, and any equipment using Cavicide.

#2 – Hand Washing on Arrival

All patients must wash their hands upon arrival before entering our office, as clearly marked on the office door. Hand Sanitizer is also required as soon as you enter the offices

#3 – Pre-Appointment Screening

In the same way that our team’s health is being monitored daily through temperature checks and routine hand sanitation, you are kindly asked to reschedule your appointment if you have had a fever or cough.

#4 – Disposable Gloves & Face Masks

To protect you, our team are using disposable gloves and face masks for appointments to give you peace of mind and ensure your health is the overall priority.

To protect yourself, we request that you wear a mask during your visit to our office.

#5 – Minimum Company for Appointments

You’re kindly asked to bring a maximum of one person with you for your appointment, and ideally visit alone if possible.

Although we are considered an essential health care service, and it is ok to now visit our offices, your health is our key priority.

Please call if you need any help, supplies, or support, you will not be given access to the office if you do not have a scheduled appointment.

Thank you for trusting us with your hearing healthcare; we look forward to seeing you soon.

Do you know somebody that needs to see this? Why not share it?

Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D., is Florida’s leading doctor of audiology and has over 25 years of experience in this dynamic industry. Before setting up her own business in Florida & Central America, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children’s Hospital. She has worked with patients of all ages, abilities, and backgrounds during her long and diverse career, and she is still heavily involved in international humanitarian projects, helping hearing-impaired children globally.