With the health and wellbeing of patients being at the forefront of any decision, and after following guidelines by the ‘American Academy of Audiology, the decision has been made to temporarily suspend in-person appointments until further notice.

As patients are family, please know that we continue to be here for you with the introduction of new remote ways to support and help you through this challenging time.

This is through the introduction of a three-part remote process.

#1 – Tele-Health Appointments

If you have an appointment over the next 30 days, then you will receive a call from our team over the coming days to either reschedule your appointment or change to a ‘Telehealth’ appointment.

A ‘Telehealth’ appointment is for when face-to-face meetings are not possible. These allow One of our hearing care professionals will schedule a time for a remote appointment.

Depending on your level of hearing technology, your hearing devices may be able to be remotely adjusted by your professional during your appointment.

#2 – ‘Hearing Health Hotline’

During these difficult times, if you need any help, have a question or would like to speak to a hearing professional, then a hotline has been set-up.

This hotline is available to our patients and to any hearing aid wearer in the Florida communities that need help.

The hotline is available 9am-5pm, Monday to Friday at 305-247-8227

#3 – Remote Assist

The latest technology offers unbelievable advancements in remote adjustability, this allows us to help care for you without being face-to-face. We are currently exploring options.

During this time, we are looking for a small number of previous patients to beta-test a new program that we’re soon to be introducing.

For more information, then please call our hotline to register your interest. 

Please know that during these challenging times, you have the full support of our entire team.

We see you as family, please see us as the same.


Saludos a todos los clientes  y amigos de HEAR 4U Panamá si tienen alguna consulta les agradecemos nos llamen o nos escriban al 6378-3550 para organizar el tipo de servicio que necesiten

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Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D., is Florida’s leading doctor of audiology and has over 25 years of experience in this dynamic industry. Before setting up her own business in Florida & Central America, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children’s Hospital. She has worked with patients of all ages, abilities, and backgrounds during her long and diverse career, and she is still heavily involved in international humanitarian projects, helping hearing-impaired children globally.

    Key West

    (786) 627-7858


    (305) 247-8227


    (305) 247-8227