Today, we face challenges that we haven’t seen for generations. Everyone’s life has become considerably harder and their worries have grown.

Free movement, which we once took for granted, has become especially difficult, as the governor attempts to stop the spread of what can be a life-threatening virus.

But Dr. Michelle is determined that no patient will feel left behind when it comes to hearing care provision.

That’s why she’s launching a brand-new service for both new and existing patients: virtual appointments.

What is a virtual appointment?

Virtual appointments are consultations Dr. Michelle conducts via a video-link with patients who require hearing healthcare advice.

Using a smartphone, tablet, or computer, they can connect with Dr. Michelle for a confidential, one-to-one conversation.

Those who are existing patients can schedule check-ups from the comfort of their own home.

But it’s also an opportunity for new patients concerned about a possible hearing health issue to get free no-obligation advice.

This is offered in 15-minute consultation sessions, where they’ll get private guidance from a professional doctor of audiology.

What are the benefits?

This is a fantastic way to streamline how every patient receives expert hearing care both now and in the future.

To attend an appointment, someone would usually have to rearrange their day’s activities – perhaps taking time off work or booking child supervision.

Through virtual appointments, they can now find a time that fits their needs and simply log on to speak to Dr. Michelle, without making major changes.

Those with hearing aids will also find advantages from using this service.

“Remote assist” technology allows an audiologist to program a device’s sensitivity to sounds through an internet connection.

This means if you ever have a problem while at home, you can have it resolved during a virtual appointment rather than at a clinic.

How can I find out more? 

If you want to know more about this service, click here to complete a form or call us at 786-627-7858 to schedule a complimentary appointment.

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Dr. Michelle Couture-Souvenir, Au.D

Dr. Michelle Couture-Souvenir, Au.D., is Florida’s leading doctor of audiology and has over 25 years of experience in this dynamic industry. Before setting up her own business in Florida & Central America, she served as a pediatric audiologist and rehabilitative services manager at the Miami Children’s Hospital. She has worked with patients of all ages, abilities, and backgrounds during her long and diverse career, and she is still heavily involved in international humanitarian projects, helping hearing-impaired children globally.

    Key West

    (786) 627-7858


    (305) 247-8227


    (305) 247-8227